Frequently Asked Questions

Dress Shoppers FAQs

Do I need an appointment?

We highly recommend booking an appointment if you would like assistance from a consultant. We don’t require an appointment, but if you come in without one you might have to wait for a fitting room or wait for help due to our consultants attending other customers with appointments. An appointment guarantees you will have a fitting room saved for you. We want to give you our full attention and assistance at all times, but we are learning that we can’t always predict what days we will be busy! Click here to schedule an appointment call or text 616-240-7938 or email us.. We can’t wait to help you find your dress! See you soon!

What should I expect upon arrival?

One of our store associates will greet you, get to know you, find out what event you are shopping for, and help you determine your size. We encourage you not to look at the size of the gown, but go ahead and try it on. These designer label sizes don’t go by standard clothing sizes and fit differently from brand to brand.

Do you carry multiple sizes of the same dress?

No, this is a consignment and limited quantities shop. That’s part of what makes it unique. When you find the “one,” it’s a dream come true! However, we realize that even dream dresses may not fit perfectly. That’s why we have a wonderful alterations expert that we partner with. She is extraordinarily talented and can take that your “almost, but not quite there” dress and make it fit like it was made just for you from the get-go.

Consigner FAQs

How does consignment work?

You profit from your items once they sell—no payment of things in advance.

Do I need to make an appointment to bring in a dress?

No appointment is necessary for fewer than 15 dresses. If you have a significant haul, please call us to ensure we are staffed to give you the attention you deserve. Note: we no longer consign on Saturdays.

How will you price my dress?

We price your dress based on brand and demand. Hey, that rhymes, doesn’t it? 😊 You can discuss this with us when you bring in your dress and/or accessories.

What percent of the sale price will I make?

You will get 40% of the sales price. Our sales success rate is nearly 100%. We work very hard to keep your dresses in the best condition. When you consign with us, your dress and our customers get the royal treatment. Our team helps customers shop, working with them to determine their style, know the inventory extraordinarily well, and suggest a shopper try your dress if we think they are a match. We also advertise your inventory on social media for more exposure. We are much different than the typical consignment store because we put a lot of effort into keeping your items in perfect condition and are determined to help customers find the perfect dress. All you have to do is bring your items in, and we handle the rest!

Should I get my dress dry-cleaned before bringing it in?

It’s highly recommended. We only accept dresses clean, free of stains, unpleasant odors, and obvious wear (i.e. missing straps, beads, tears).

Best of the Best!

For Second Dance it’s about the experience and the feeling you get when you try on “the one.” Sometimes you get lucky and find the perfect dress on the first try, but more often than not, it takes several different dresses and styles before you know.

We also have the very best consigners who partner with us to breathe new life into their stunning gowns and accessories. With their attention to style and commitment to sustainable fashion, we stock only the best of the best!

Frequently Asked Questions

Dress Shoppers FAQs

Consigner FAQs

Best of the Best!

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